Resources

Shipping, explained plainly.

Short, practical guides to customs, documents, insurance, packing and pet relocation. Read them before your next shipment, not after it.

Every guide

The full library, newest first.

Customs & Compliance

How to write a commercial invoice that clears customs the first time

The commercial invoice is the document customs actually reads. Get these fields right and most clearance delays never happen.

3 min read
Customs & Compliance

HS codes: what they are and how to find the right one

Your HS code sets your duty rate, triggers licence checks, and drives trade statistics. Here is how the system is built and how to classify goods correctly.

3 min read
Shipping Guides

Air freight or sea freight? How to choose for each shipment

Air is fast and predictable; sea is cheap and built for volume. The right choice depends on five factors — and often the answer is both.

2 min read
Shipping Guides

Dimensional weight: why a light box can cost more to ship

Carriers charge for space as well as weight. Here is how volumetric weight is calculated, worked through with real numbers — and how to reduce it.

2 min read
Pet Transport

Relocating a pet internationally: a timeline that actually works

Pet relocation is decided months before the flight. Here is the order things need to happen in — microchip, vaccines, paperwork and crate — and why the sequence matters.

2 min read
Insurance & Claims

Carrier liability is not insurance: what your shipment is really covered for

A carrier's legal liability is capped by weight, not value — often far below what the goods are worth. Here is how the limits work and how to close the gap.

2 min read
Packaging

Packing for international freight: how to avoid damage claims

An international shipment may be handled dozens of times. Pack for the worst handling, not the average — here is how, including the wood-packaging rule that stops shipments at the border.

3 min read
Customs & Compliance

What actually happens when your shipment clears customs

Between landing and release, an import goes through declaration, risk assessment, possible inspection and duty payment. Here is each stage — and what causes holds.

2 min read
Shipping Guides

Dangerous goods by air: the nine hazard classes, and the everyday items in them

Perfume, lithium batteries, paint and aerosols are all regulated dangerous goods. Here is how classification works and what it means for your shipment.

2 min read
Shipping Guides

What each tracking status actually means — and when to worry

"In transit" for four days. "Exception." "Held at customs." A plain-language guide to tracking statuses, and which ones need you to act.

2 min read
Still unsure?

Ask about your shipment.

Guides cover the general rules. For your goods, your route and your documents, our team will check the details with you.