- Insurance to declared value
- One live tracking link
- One chain of custody, start to finish
Customs and duties, off your desk.
On international shipments we handle the customs paperwork, calculate the duty and clear the goods through our broker network. Customs status appears as a checkpoint on your tracking page — no surprise calls from a port asking for documents.
What we do, and what we need.
Send us the basics. We take care of the classification, the documents and the follow-up.
What we handle
- HS-code classification and commercial invoices
- Duty and VAT calculation, paid for you when pre-funded
- Submission to a broker, and follow-up until clearance
- Declarations for restricted goods, such as lithium batteries and dangerous goods
What we need from you
- A description and the declared value of the cargo
- Importer-of-record details, if different from the recipient
- Any export licences needed for restricted destinations
Four steps, one tracking link.
Every scan along the way shows up on the same page, for you and your recipient.
Describe
Send us the cargo description, declared value and importer details.
Classify
We classify the goods and prepare the commercial invoice.
Submit
The entry goes to a broker, and we follow clearance through.
Release
Clearance shows as a checkpoint on tracking, then the goods are released.
Protected and visible, start to finish.
Insured to declared value
Up to US$5,000 or the local equivalent, in the base rate. Claim within 7 days of the delivery window.
Tracked at every scan
One link for you and your recipient, no account needed. ETAs refresh at each checkpoint.
Watched around the clock
Ten regional hubs run 24/7, and we deliver to 220 countries and territories.
Guides for this service.
Customs & ComplianceWhat actually happens when your shipment clears customs
Between landing and release, an import goes through declaration, risk assessment, possible inspection and duty payment. Here is each stage — and what causes holds.
Customs & ComplianceHS codes: what they are and how to find the right one
Your HS code sets your duty rate, triggers licence checks, and drives trade statistics. Here is how the system is built and how to classify goods correctly.
Customs & ComplianceHow to write a commercial invoice that clears customs the first time
The commercial invoice is the document customs actually reads. Get these fields right and most clearance delays never happen.
Need something different?
Every service runs on the same tracking, insurance and team.
- Express parcelParcels under 30 kg, collected from your door and carried on daily routes between major cities.
- International freightPallet and container freight across borders, with the customs paperwork and clearance handled for you.
- Same-day pickupWithin-city moves on a two-hour cutoff, carried by one driver, with signed proof of delivery.
- Pet transportPre-approved transport for companion pets, with every document checked before anything moves.
Tell us what you’re moving. We’ll take it from there.
Send us the cargo description, declared value and importer details. We’ll classify the goods, prepare the paperwork and follow clearance through.